David specialises in mediation where the parties need to re-establish and maintain their relationship after the mediation, in particular workplace and organisational mediation. He has 30 years experience at the sharp end in a range of workplace and commercial environments, as an international business executive, company director, HR director, transformation consultant, mediator, charity trustee, and advisory board member. As such, David knows the importance of resolving disputes and repairing working relationships to enable businesses to move forwards. David has extensive global experience of working in diverse environments, including professional services, FMCG, outsourcing, and manufacturing.
David spent his career in the fields of HR, workplace transformation and commercial outsourced services. He was accredited as a Mediator in 2003. David started his career in industrial relations at Ford Motor Company, and has worked with a wide range of companies to implement successful change from a people perspective.
David's work also encompasses helping businesses work through conflict or learn from past disputes. He uses his business experience and mediation skills to help clients improve their performances by helping them: resolve business issues which have a significant people or relationship element; achieve change in the workplace, such as transforming the culture; resolve conflict; and design and implement effective transformation and outsourcing programmes.
David has two particular strengths which combine to enable him to effectively mediate: he excels at figuring out how people who are different can work together productively; and his strategic perspective, where faced with any given scenario he can quickly spot the relevant patterns and issues.
David works with the parties to address the issues between them and create action plans which enable the parties to: continue to work together; agree mechanisms to prevent normal day to day disagreements escalating into conflict; and agree actions to ensure effective ongoing communication and to begin re-establishing trust.
Participants report that they find the process of resolving their issues and asserting their needs to be liberating in rebuilding confidence to continue and line managers and HR professionals report that the focus on re-establishing relationships is very productive.
Workplace and organisational conflict:
Executive and Director level relationship breakdown
Boardroom and Partnership conflicts
Conflicts arising from different communication or management styles
Team conflicts arising from lack of clarity about roles and responsibilities
Resolution of issues which are the subject of a grievance process
Rebuilding a relationship post disciplinary or grievance procedures
Breakdown in relationship
Allegations of bullying or poor performance
Business conflict where the parties need to maintain relationships:
Family firm disputes
Partnership disputes
Outsourcing or commercial contract disputes
2013 – present – mediator and MD of The Diversity & Innovation Co
2003 – Accredited as a mediator
1996 – 2013: Accenture – Managing Director
1993 – 1996: United Biscuits – HR Strategy Lead
1987 – 1990: Ford Motor Company – Industrial Relations.
CEDR Accredited Mediator
University of Manchester, LL.B Hons.
Accredited to interpret the Hogan suite of Psychometric assessments
Justice of the Peace
Advisory Board Member of TalentEase, an Indian company focused on improving the employability and entrepreneurial skills of Indian school children
Former Diversity Lead for Accenture
Supporting start-up companies, Charity Trustee, BBQing, swimming.
Supporting Ireland at Rugby and Man Utd. at football !!
Client feedback:
”The mediation helped me rebuild my confidence. I found it liberating to explain how the issues had affected me and to assert what I needed for me going forward. Thankyou.” Company Director, City of London.
“If the mediation had not taken place with the (Partnership) leadership team the firm would not have survived.” CEO Regional Law Firm.
“In 2 days you resolved a dispute which had continued for 18 months. We now have 3 highly skilled clinical staff back at work and working together.” Director, Healthcare company.