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Our Team

With 50 years' experience between them, our clerking team provides a safe pair of hands

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overview

Our clerking team

Our clerking team forms the backbone of our mediation service, ensuring that every aspect of the process runs efficiently for clients and mediators alike. With over 50 years of combined experience, our clerks have encountered and managed nearly every administrative scenario, providing stability and insight at every stage.

years of experience

Comprehensive Administrative Knowledge

From your initial enquiry to post-mediation follow-up, our dedicated team manages all the logistical and administrative details, allowing you to focus on the progression of your dispute.

Our clerks handle:

  • Initial Consultation and Scheduling: Overseeing all aspects of diary management and availability.

  • Client Liaison: Acting as your main administrative contact and ensuring prompt, clear communication throughout.

  • Process Management: Co-ordinating documentation and arrangements to facilitate a smooth mediation experience from start to finish.

With backgrounds in both the legal and mediation sectors, our team brings specialist knowledge and professionalism to each case. They are familiar with the standards and expectations of solicitors, HR professionals, and senior executives, ensuring attention to detail and discretion in all matters.

We are committed to providing an expert, responsive, and reassuring service that takes care of your mediation administration efficiently and thoroughly.

Meet the team

Darren Bacon

Darren Bacon

Practice Development Director

James Claypole

James Claypole

Case Manager

Jason Coppen

Jason Coppen

Finance & Accounts Manager

Joanne Claypole

Joanne Claypole

Practice Director

Sophie McGuire

Sophie McGuire

Case Manager

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