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Public Sector & Regulatory

Resolving disputes involving central and local government, regulators, agencies and other public bodies

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Overview

Value of mediation in the public sector


For most types of dispute, mediation is increasingly seen as the best route to resolution. Almost always quicker, cheaper and more flexible than litigation, and with strikingly high success rates, it is the preferred solution for many organisations, businesses and individuals involved in conflict.

In the public arena, for bodies carrying out public functions of whatever scale or nature, mediation offers particularly valuable advantages. Most obviously, it can save public money, protect from adverse publicity and avoid the legacy of damage to long-term relationships between stakeholders.

We explain below how mediation can be used to settle disputes involving public bodies; whether exercising public powers (eg by making a regulatory decision) or acting in a private capacity (such as a party to a contractual relationship).

Resolve conflict
Resolve conflict
Defuse tension
Defuse tension
Manage risk
Manage risk
Maximise the chances of settlement
Maximise the chances of settlement
Confidential and without prejudice
Confidential and without prejudice
Adaptable
Adaptable
Why mediate?

Mediation benefits for the public sector

In many sectors, mediation is fast becoming the dispute resolution mechanism of choice for a combination of reasons. But in disputes involving public authorities, it offers particular advantages.

It enjoys very high success rates. Latest statistics suggest that nearly 90% of mediations result (either on the day or shortly afterwards) in an agreement that, by definition, reflects an outcome acceptable to both parties.

All of which is why in its 2011 Dispute Resolution Commitment, the Government committed its departments and their agencies to treating mediation as the “preferred dispute resolution route in most cases where conventional negotiation has failed or is making slow progress.”

specialist mediators

Our specialist public sector mediators

Our team of specialist public sector mediators all boast extensive experience in dealing with disputes involving public bodies. Not limited to mediating such disputes, many have previously acted on behalf of such organisations, and against them, both in litigation and in an advisory capacity.

This background allows our mediators to claim a true understanding of the unique range of factors that affect public bodies and their conduct, such as substantive and procedural statutory obligations, public reputation and relations, and the wider public interest. Such factors frequently act as constraints in the context of mediation, always requiring careful handling, and often demanding or precluding particular approaches to settlement.

Our mediators’ understanding of the influence of such factors explains, in no small part, why our team is at the vanguard of the development of mediation in this arena.

experience

Public Sector & Regulatory Expertise

We deal with disputes involving all aspects of public and administrative, regulatory, local government and disciplinary law, including the following:

  • Judicial review

  • Local government

  • Planning

  • Environment

  • Highways

  • Town and village greens

  • Compulsory purchase

  • Land in public ownership

  • Housing

  • Commercial and other private disputes involving public bodies acting in a private capacityLicensing

  • Statutory nuisance

  • Public procurement

  • Education

  • Health

  • Police

  • Health

  • Immigration

  • Public sector pensions

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process design

Bespoke approach

We recognise that mediating disputes of this type can require a bespoke approach.  Sensitivity to costs, the number and variety of parties or stakeholders, timing, venues and other legal and logistical factors can make mediations in this arena more difficult to arrange and deliver.  Our experience means that we are well placed to offer advice and provide assistance in these respects. 

Case Studies

Our Public Sector & Regulatory Case Studies

  • Public Sector & Regulatory

    Immigration

    A government withdraws sponsor licences from colleges educating foreign students, harming students’ immigration status and damaging the colleges finan ...
  • Public Sector & Regulatory

    Local Government

    A council, engaged in a major new office development, needs to acquire part of a privately owned car park to secure access. Facing the loss of control ...
  • Public Sector & Regulatory

    Local Government

    A government introduces new regulation of legal aid fees, resulting in substantial reductions in fees paid to some lawyers. Representative bodies for ...
  • Public Sector & Regulatory

    Local Government - Public Service

    A private company delivers services to a government public services department under a framework agreement and call-off contract. As a result of irreg ...
  • Public Sector & Regulatory

    Planning

    Officers support the principle of housing development on a site, but the affordable housing contribution is contentious. Relations deteriorate and det ...
  • Public Sector & Regulatory

    Planning and Nuisance

    Complaints about weekend disturbance arise out of ambiguously worded restrictions on planning permission for an industrial process. Alive to the ambig ...
  • Public Sector & Regulatory

    Police Misconduct

    After a domestic burglary emergency call, a police dog handler attends but his dog attacks the homeowner instead of the burglar, prompting a negligenc ...
  • Public Sector & Regulatory

    Private Sector

    A national agency in the public eye faces a litigation dilemma: advised that it has a 65% chance of recovering £millions of public funds in a professi ...
  • Public Sector & Regulatory

    Public Sector - Pensions

    A major public sector employer proposes to modify staff pension arrangements due to increasing unaffordability, thereby provoking industrial unrest an ...
  • Public Sector & Regulatory

    Public Sector - Stakeholder

    A vacant office building, for some time occupied informally as community space, is threatened with redevelopment. The community appeals to the local M ...
  • Public Sector & Regulatory

    Public Sector - Telecoms

    A private contractor is struggling to deliver telecoms services to a regional authority, which is faced with stakeholder complaints and threatens to t ...
  • Public Sector & Regulatory

    Stakeholder & Nuisance

    As the scale of a popular air festival grows, it becomes increasingly controversial within the local community. Despite its local economic value, resi ...
  • Public Sector & Regulatory

    Statutory nuisance

    A flat owner complains that the council is failing to deal with late evening music noise from the bar downstairs, and threatens to trigger a licence r ...
  • Public Sector & Regulatory

    Statutory nuisance

    Car racing at a disused airfield triggers complaints. The council serves a statutory nuisance abatement notice. Before the appeal hearing, the council ...
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