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  • Top Tip

    From - 'Yes, but' to 'Yes, and' - Lessons from comedy improvisation

    When a party says to you in a mediation “I feel really aggrieved by how I’ve been treated”,

    16th April 2013
    Written by Liz Rivers
  • Article

    A New Scotland Can Be Built on Civil Discourse

    John Sturrock argues for a civil and civilised debate on the future of Scotland.

    25th March 2013
  • Top Tip

    Getting the best out of the opening session

    One of the joys of judging at the annual ICC Mediation competition in Paris, which took place in early February, is to observe law students, in their roles as client and counsel, engage with their counter party across the table in a way that is sometimes very different to the openings we, as med...

    5th March 2013
  • Top Tip

    Preparing the client for the opening meeting at the mediation.

    Parties often don’t appreciate that the role of their solicitor or barrister in mediation is very different from their role in preparing for trial. Consequently, they can be very apprehensive about speaking during the opening meeting in case they say something wrong.

    22nd January 2013
    Written by Amanda Bucklow
  • Article

    Allocating settlement participation among multiple defendants

    In mediation, it's hard enough to agree the apportionment of settlement shares between two defendant parties. When the numbers of defendants increase, so does the problem - exponentially.

    18th January 2013
  • Article

    Don't let conflict ruin your professional life

    Mediation can rebuild relationships in the workplace

    2nd January 2013
  • Article

    Are you handling conflict effectively?

    Many business conflicts arise out of too little attention to contractual arrangements.

    7th December 2012
  • Article

    Facilitative or Evaluative? The Myth of the Distinction

    In the course recently of revising my mediator profile, I have needed to reflect on an important question.

    6th December 2012
  • Article

    The Mediation Advocate's Bill of Rights

    Jeff Kichaven, Californian mediator, suggests what mediation advocates should fairly expect of a mediator in civil dispute resolution.

    6th December 2012
  • Top Tip

    Selling Outcomes at Mediation

    Negotiation is all about selling outcomes. Shorn of its trimmings, it is a process whereby one party tries to get the other to accept the terms they last tabled. There is a real art to this.

    19th November 2012
    Written by Jon Lang
  • Article

    Conflict: the best feedback process there is!

    In an article related to her world which crosses over between workplace mediation and executive and team coaching.

    15th November 2012
    Written by Liz Rivers
  • Top Tip

    Reciprocation: oiling the wheels of negotiation

    By mid-afternoon, one of the parties was still stone-walling both me and the counter-parties. They definitely let everyone know they didn’t want to be there, body language demonstrated a coolness, they patronised others. I took a break, bought a bar of delicious chocolate, slapped it down on t...

    18th October 2012
  • accreditations & partnerships